Work

All of Andy Reff’s work in one place: AI UX, service design, design systems and enterprise products. Making complex things feel human.

All work.

Mylow: Ask first. Shop second. Lowe's, April 2025 – ongoing.
HomeCare+: A visit becomes a relationship. Lowe's, May 2025 – March 2026.
DriveCentric: Every conversation. One customer. DriveCentric, 2013 – 2018.
Phoenix: One language. Many products. Allegion, November 2018 – September 2019.
Overtur: See the result as you build it. Allegion, September 2018 – September 2019.
Access Management: The clever idea wasn’t the right one. Allegion, 2018 – 2019.
Loyalty: Make the value hard to miss. Lowe's, September 2024 – February 2025.
Badges: Small achievements. Lasting connections. Lowe's, June – September 2025.
Portfolio, 2025–26: A portfolio that answered back. Archive, 2025 – 2026.